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Using Connect UC

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ConnectUC is a Unified Communications as a Service (UCaaS) platform designed to streamline business communications by integrating various tools into a single application. It offers mobile, desktop, and web clients, enabling users to maintain connectivity across devices and locations.

Key Features

  • Voice Calling: Facilitates reliable voice calls with features like call transfers, conferencing, call history, and recordings.
  • Visual Voicemail with Transcriptions: Allows users to read transcribed voicemails, ensuring important messages aren’t missed.
  • Co-worker Presence: Displays real-time status of colleagues, aiding in efficient communication and collaboration.
  • Messaging and SMS: Supports team messaging and business SMS, enabling text communication using business numbers.
  • Meetings: Offers video conferencing and screen sharing capabilities for both internal and external participants.
  • Virtual Fax: Enables sending and receiving faxes directly through the app, eliminating the need for separate fax machines or portals.
  • Contact Management: Provides a unified interface for managing company and personal contacts, with options to add new contacts from call history and voicemails.
  • In-App Support: Users can report issues directly from the app, with support tickets including diagnostic data for efficient troubleshooting.

ConnectUC is built to enhance modern business communication by consolidating calling, messaging, meetings, and contact management into a single, intuitive platform. Whether you’re in the office, working remotely, or on the go, ConnectUC ensures that your communications remain seamless and professional.

The platform is especially beneficial for teams looking to reduce app-switching, improve internal collaboration, and present a unified communication front to clients and partners. With features like visual voicemail, presence indicators, integrated meetings, and mobile-to-desktop continuity, ConnectUC empowers businesses to communicate smarter and faster.

If you’re new to ConnectUC or just want a clearer look at how it all comes together, check out this video guide.